Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you or your household:

• Identifiers: Name, email address, phone number, and physical address (for design and installation purposes).
• Commercial Information: Records of products or services purchased, considered, design preferences, and technical specifications of your space.
• Internet Activity: IP address, browser type, operating system, and browsing history on our site collected via cookies and similar technologies.
• Geolocation Data: Approximate location based on your IP address.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide consultations and develop custom theater designs.
• To communicate with you regarding your inquiries (via phone, WhatsApp, or email).
• To improve our website functionality and personalize your user experience.
• To fulfill our contractual obligations.
• For marketing and promotional communications (with your consent, where required).

3. Disclosure of Information

We do not sell your personal information. We may share your data with:

• Service Providers: Contractors, logistics companies, and equipment installers involved in the realization of your project.
• Legal Authorities: When required by law, subpoena, or to protect our legal rights.
• Analytics Partners: Such as Google Analytics, to help us understand how users interact with our website.

4. Your Rights (US Residents)

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you.
• Request the deletion of your personal information.
• Opt-out of receiving marketing communications from us at any time.

5. California Privacy Rights (CCPA / CPRA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You can request the specific pieces and categories of personal data we have collected about you over the past 12 months.
• Right to Correct: You may request that we correct inaccurate personal information.
• Right to Limit: You have the right to limit the use and disclosure of sensitive personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell your data in the traditional sense, but you can opt-out of the sharing of your data for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not deny you goods or services, or charge you different prices, for exercising your privacy rights.

How to submit a request: Please email us at concierge@blackroomtheaters.com with the subject line "California Privacy Request".

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Data Security

We implement commercially reasonable security measures to protect your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us: